Terms & Conditions
1) Introduction
Welcome to Kerala Backwaters (the “Site”). These Terms & Conditions (“Terms”) govern your access to and use of the Site. By using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
2) About the Site
The Site provides editorial information, guides, and reviews about travel on Kerala’s waterways. We are not a tour operator or travel agency and do not sell, operate, or control any tours, transport, or accommodations.
3) Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Site. If you use the Site on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
4) Third-Party Services & Bookings
The Site may reference third-party providers (e.g., houseboats, transport, guides). Any engagement with third parties is solely between you and the third party. We are not responsible for pricing, availability, safety, quality, or performance of third-party services.
5) Information Accuracy
We aim to keep content current and accurate but make no warranties that information is complete, reliable, or up to date. Travel conditions, schedules, environmental rules, and safety advisories can change without notice. Verify critical details directly with official sources and service providers before you travel.
6) Your Responsibilities
- Comply with all local laws, regulations, and park or waterway rules.
- Exercise personal judgment regarding safety, weather, and health considerations.
- Respect local communities, cultural heritage sites, and wildlife.
- Dispose of waste responsibly and avoid polluting waterways.
7) Prohibited Activities
- Using the Site for unlawful, misleading, or harmful purposes.
- Scraping, automated data collection, or reverse engineering.
- Infringing intellectual property or privacy rights.
- Uploading or submitting defamatory, obscene, or abusive material.
8) Intellectual Property
All text, images, and other content on the Site are owned by us or our licensors and are protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without prior written permission unless otherwise permitted by law.
9) User Submissions
If you submit reviews, photos, or comments (“User Content”), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute the User Content for Site operation and promotion. You represent that you own or have rights to your User Content.
10) Links
Links to external websites are provided for convenience only. We do not endorse and are not responsible for the content, policies, or practices of third-party sites.
11) Disclaimer of Warranties
The Site is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to warranties of accuracy, non-infringement, merchantability, and fitness for a particular purpose.
12) Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising from or related to your use of the Site or reliance on its content.
13) Indemnification
You agree to indemnify and hold us harmless from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your use of the Site or violation of these Terms.
14) Health, Safety & Environmental Considerations
Travel on waterways may involve risks, including weather events, water hazards, and wildlife. You are responsible for assessing risks, using licensed operators, wearing safety equipment when required, and following official advisories. Always respect protected areas and avoid activities that may harm the ecosystem.
15) Changes to the Site & Terms
We may update the Site and these Terms at any time. Continued use after changes are posted constitutes acceptance of the revised Terms.
16) Suspension or Termination
We may suspend or terminate access to the Site for any reason, including violations of these Terms, without prior notice or liability.
17) Governing Law & Jurisdiction
These Terms are governed by the laws of India. Courts located in Kochi, Kerala, shall have exclusive jurisdiction over any dispute arising from or relating to these Terms or the Site, subject to applicable conflict-of-law rules.
18) Dispute Resolution
Before filing a claim, you agree to attempt to resolve the dispute informally by contacting us. If unresolved within 30 days, the dispute may be brought before the courts identified above.
19) Miscellaneous
- Severability: If any provision is invalid or unenforceable, the remaining provisions remain in effect.
- No Waiver: Our failure to enforce any provision is not a waiver of our right to do so later.
- Entire Agreement: These Terms constitute the entire agreement between you and us regarding the Site.
20) Contact
For questions about these Terms, please contact: [email protected]